Sometimes you have a project that doesn’t fit into a neat box. We've got you covered.
Consulting projects are generally 6 to 24-month engagements and are highly customized to respond to questions like:

- How do we improve communications between internal teams?
- How can we capture and leverage customer intelligence and insights?
- What can we do to innovate quickly and more effectively?
- How can we better engage and empower our employees?
- How can we help customers better understand our differentiators?
- How can we improve internal communications and culture?

Who are some of your past clients?
Moline Forge
Quad Cities Chamber of Commerce
University of Wisconsin-Stout
St. Louis University
Sivyer Steel Castings
Modern Woodmen of America
Leigh Valley Manufacturing MRC (a NIST MEP)
United Way
Mandala Integrative Medicine...and more

"Our organization has thoroughly enjoyed working with Andrea Olson and Pragmadik Consulting. Andrea helped us recognize that our old strategic plan was rooted in the past, where as our future was dependent upon engaging customers and creating a customer focus. ​Andrea's energetic and captivating delivery truly connected with our staff. I would highly recommend working with Andrea and Pragmadik Consulting to anyone looking to advance their organization."

- Mike Baxley, CEO, Best Cob

"Andrea’s work exceeded our expectations in educating our employees, engaging them to be excited about a Customer Mission Mapping process, and laying a foundation for an organizational culture transformation. She is a skilled facilitator and is savvy in terms of the careful political and social balance at play in many organizations. Andrea is not a “pro forma" facilitator – she isn't going to ask the same generic questions to a private company that she would to our non-profit organization.  Andrea's strong familiarity with our issues and realities means that she can quickly get into meaningful conversations, adeptly sorting discussions into what matters and what doesn't.”

- Scott Crane, Former President, United Way of the Quad Cities

“The Customer Lab was the key collaborative experience in getting our executives and middle managers on the same page about sustainable growth. In one day, we determined the need for a key customer program and used that to catapult an audit of our other customer-facing communications. Without the Customer Lab, our aspirational growth goals would have never been set and the push for action would have never manifested."

- Jim Claassen, Former CEO, KONE Elevators

Want to talk with us about building a customer-centric organization?
Contact us to share your challenges or visit the Pragmadik website for more information about our consulting services.